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Moving house

New digs? Sweet as. It’s easy to join or move with us.

Take the hassle out of moving house with Flick. We’ll get your electricity sorted so the power's on when you move in.

New to Flick?

Your best move yet.

  • Just enter your address to get a price and a plan that suits you

  • Join online or via our call centre in minutes

  • Leave the rest up to us. We’ll sort things with your previous retailer and make sure the lights are on in your new home for the move

Already a customer? 

You clever Flicker, you! 

  • Log in to your dashboard, head to the Account tab and click on 'Moving House'

  • Fill in the form with your new address details and move-in date 

  • We’ll take care of the rest and keep you in the loop along the way

More reasons to choose Flick

FAQs

How do I get Flick at my new place?

If you're a new customer, give us your details in the join form online and we'll do everything we can to make sure the lights are on when you move into your new place.

Already with Flick? Great! Jump into your dashboard and fill in the moving house form online - we'll take it from there.

When will the power be turned on at my new place?

If the power is already on at your new house, then all you need to do is sign up online or call 0800 435 425 - everything will be good to go for moving day.

If the power seems to be off at your new house when you move in a reconnection may be required - 90% of reconnections can be done remotely over the phone when you are onsite at your new home.

If you’ve got no power and you’re not sure what to do, call us on 0800 435 425, between the hours of 08.00am - 08.00pm Monday to Wednesday, 08.00am - 04:30pm on Thursday to Friday & 08:30am - 05:00pm Saturday & Sunday.

When do I need to let you know I'm moving?

Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.

Do I need to read my meter when I move?

If you've got a smart meter, then nope. The final read and start read happen automatically – so there's no need to worry about taking a reading.

If you're moving out of a property that doesn't have a smart meter then it's worthwhile taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.

If I'm already a Flickster, how do I take Flick with me to my new place?

Head to your dashboard online and fill in the moving house form - we'll take it from there.

It's best if you can give us at least one week's notice of when you plan to move in. If that's not do-able, don't stress - give us a bell on 0800 435 425 and we'll get you sorted.