First time Flickster, or taking us with you?

Moving house is stressful enough without having to worry about the power - but here at Flick, we make it easy. We can get your electricity sorted so the power's on when you move in.

New to Flick?

Follow these easy steps to switch and don't forget to let your old retailer know you're leaving them.

  • Join in three minutes via the online form
  • Select 'I'm moving in, or I've just moved' and your move in date
  • We'll make sure the lights are on when you move in

Already with Flick?

You clever Flicker, you! All we need is a few details about your move, so you can avoid any impromptu candlelit dinners.

  • Log in to your dashboard and jump over to 'Moving House' under Account
  • Pop in your new address details and move in date
  • We'll make sure the lights are on when you move in

Benefits with all plans:

Smooth your bills with Volt.

Available on any plan, add Volt to choose a regular bill payment, build up credit with anything extra you pay and smooth your bills year-round.

Learn about Volt

Monitor prices and use smart tools with the Flick App.

Learn about the Flick App

Track personalised carbon footprint data.

Learn about Choice

Sell your solar power.

Home Harvest is the smartest way to sell power. When using Home Harvest you can monitor the live spot price and sell back when the price is right.

Learn about Home Harvest

No fixed-term contracts or exit fees.

Weekly, fortnightly or monthly billing.
Direct debit or credit card payment.

You're in safe hands.

Locally operated from our Flick HQ in Wellington, we pride ourselves on our award-winning, human, customer service. In fact, our team's been accredited Consumer's tick of approval four years running.

Canstar Blue 2020 Award for Flick ElectricConsumer People's Choice Badge for Flick ElectricConsumer Trusted Badge for Flick Electric

FAQs

How do I get Flick at my new place?

If you're a new Flickster, give us your details in the join form online and we'll do everything we can to make sure the lights are on when you move into your new place.

Already with Flick? Great! Jump into your dashboard and fill in the moving house form online - we'll take it from there.

When will the power be turned on at my new place?

If the power is already on at your new house, then all you need to do is sign up online or call 0800 435 425 - everything will be good to go for moving day!

If the power seems to be off at your new house then you might need a reconnection. It pays to check in advance and let us know so we can arrange for the power to be put back on before you move in.

If you’ve got no power and you’re not sure what to do, call us on 0800 435 425, between the hours of 08.00am - 08.00pm Monday to Wednesday, 08.00am - 04:30pm on Thursday to Friday & 08:30am - 05:00pm Saturday & Sunday.

When do I need to let you know I'm moving?

Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.

Do I need to read my meter when I move?

If you've got a smart meter, then nope! The final read and start read happen automatically – so there's no need to worry about taking a reading.

If you're moving out of a property that doesn't have a smart meter then it's worthwhile taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.

If I'm already a Flickster, how do I take Flick with me to my new place?

Head to your dashboard online and fill in the moving house form - we'll take it from there!

It's best if you can give us at least one week's notice of when you plan to move in. If that's not do-able, don't stress - give us a bell on 0800 435 425 and we'll get you sorted.