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If you need to change your payment details, or billing frequency, or let us know you are moving house, you can update these on your account, by logging in to your customer dashboard.
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Saturday 8am - 4:30pm (email only)
Get a bill comparison
Wanna see how Flick stacks up against your current power bill? Request a bill comparison to see what you could be paying with Flick.
Got a media query about Flick or the electricity industry in Aotearoa? Please contact our Chief Marketing Officer, Neisha Ashaye at email@example.com.
Flick is a member of the complaints resolution scheme operated by Utilities Disputes Limited. If for some reason we can't resolve your complaint or problem within 20 working days you can take your complaint to Utilities Disputes, who provide a free independent complaints resolution service. Email them at Utilities Disputes Limited.
Powerswitch is a price comparison website which helps consumers to choose energy plans. This is operated by Consumer NZ. You can visit their website through powerswitch.org.nz.