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Outages

Is your power out?

In all likelihood, your power will be back on again pretty quickly, but it's a good idea to take a look out your window and check whether other houses in the neighbourhood appear to be without power too.

Who to talk to

Power out in the neighbourhood?

If others in your street don't appear to have power either, then your local network company is likely to already know about the fault, and you should just sit tight. You can check the website and social media pages of your local network company for updates.

Lights only out at your place?

If it looks like the fault is affecting your property only, ring your local network company.

Network company website down?

If your network company website is down, give us a call on 0800 435 425 and dial 4 for faults.

Contact your local network company

North Island

Bay of Islands: Top Energy
0800 867 363

Whangārei: Northpower
0800 10 40 40

Kaipara: Northpower
0800 10 40 40

Auckland: Vector
0508 832 867

Counties: Counties Power
0800 100 202

Waikato: WEL Networks
0800 800 935

Cambridge: Waipa
07 870 2000

Te Awamutu: Waipa
07 870 2000

South Waikato: PowerCo
Call Flick: 0800 435 425

Thames: PowerCo
Call Flick: 0800 435 425

Coromandel: PowerCo
Call Flick: 0800 435 425

Tauranga: PowerCo
Call Flick: 0800 435 425

Eastern Bay of Plenty: Horizon Networks
0800 100 202

Rotorua: Unison
0800 286 476

Taupō: Unison
0800 286 476

Hawke's Bay: Unison
0800 286 476

Central Hawke's Bay: Centralines
0800 667 693

Southern Hawke's Bay: Scanpower
0800 808 039

Gisborne: Eastland Network
0800 206 207

Taranaki: PowerCo
Call Flick: 0800 435 425

Whanganui: PowerCo
Call Flick: 0800 435 425

Horowhenua: Electra
0800 567 876

Kāpiti: Electra
0800 567 876

Wairarapa: PowerCo
Call Flick: 0800 435 425

Wellington: Wellington Electricity
Call Flick: 0800 435 425

South Island

Nelson: Nelson Electricity
03 546 9256

Tasman: Network Tasman
0800 508 100

Buller: Buller Electricity
03 788 8171

Marlborough: Marlborough Lines
03 577 7007

West Coast: Westpower
03 768 9300

Christchurch: Orion
0800 363 9898

Central Canterbury: Orion
0800 363 9898

North Canterbury: Mainpower
0800 30 90 80

South Canterbury: Alpine
0800 661 177

Wanaka: Aurora
Call Flick: 0800 435 425

Queenstown: Aurora
Call Flick: 0800 435 425

Cromwell: Aurora
Call Flick: 0800 435 425

Clyde: Aurora
Call Flick: 0800 435 425

Alexandra: Aurora
Call Flick: 0800 435 425

Dunedin: Aurora
Call Flick: 0800 435 425

Central Otago: Aurora
Call Flick: 0800 435 425

Rural Otago: OtagoNet JV
0800 808 587

Invercargill: Electricity Invercargill
0800 808 587

Bluff: Electricity Invercargill
0800 808 587

Southland:  The Power Company
0800 808 587