Flick’s new Freestyle 12 month savings guarantee is our way of celebrating the wholesale electricity market.
By putting our money where our mouth is, we’re letting Kiwis know we can’t get enough of Freestyle power, and the savings opportunity it provides Flicksters long term.
All new customers who join Flick on Freestyle from 3 September 2018 will be covered by the 12 month savings guarantee. And if they don't save during their first year on Freestyle? We'll pay them back the difference - sweet!
Access spot prices on the wholesale electricity market with Freestyle! The spot price changes every half hour, and whatever we pay for power is the same price we sell it on to you for. With Freestyle, you can choose to use power when it costs you less.
Direct access to the spot market
No fixed term contracts, no break fees
Average savings of $500 over the last two years (November 2018)
- Guaranteed savings with Flick Freestyle for 12 months from the date you join
- Up-to-date savings data on your bill and in your Flick app, so you'll always know where you stand
- If you don't save, we'll pay you the difference at the end of the 12 month period
- No fixed term contracts, so you can give Freestyle a go with no risk!
Questions? We've got answers
How do I get the 12 month Savings Guarantee?
Any new residential customer joining Flick on our Freestyle pricing product from 3 September 2018 will be covered by the guarantee. You don't need a promo code or any special cryptograph to participate. Read the full terms and conditions.
The sooner you join, the more you'll save!
So, you'll pay me back if I don't save with Flick?
If you don't save money in your first 12 months on Flick's Freestyle price product, we'll calculate the difference between what you paid with Flick and what you would have paid with your previous retailer, and we'll pay this back to you after your first year anniversary. Your savings will be available to you at any point in your Flick app and on your dashboard online.
Our 12 month Savings Guarantee offers a no-risk way to give a spot price power product a crack. So, what are you waiting for?
How do you calculate my Freestyle savings?
The savings shown on your power bill are estimated by comparing your Freestyle plan to your previous power company’s standard comparable published plan, for your network & metering set up, at the time you joined Flick's Freestyle price plan (taking account of things like whether you're a Standard or Low user, and whether you have an uncontrolled or controlled meter etc).
We include your previous power company's prompt payment discount in the calculation, but we don’t include any potential alternative plans or discounts that are additional to your old plan, such as dual fuel, e-bills or extra direct debit discounts (Download your Guide to Bullshite Power Deals to find out why these deals might not be the bargains they seem).
The retailers we can compare against are Contact Energy, Energy Online, Genesis Energy, Mega Energy, Mercury Energy, Meridian Energy, Nova Energy, Payless Power, Pulse Energy, Tiny Mighty Power and Trustpower. If you were with any other retailer, or you're moving into a new property, we'll compare your total spend with Flick against the biggest power company in your area.
Want to know more? Get the full shebang on our blog, How We Calculate Your Savings.
I’d like to Join FIXIE. Can I still get the guarantee?
The 12 month savings guarantee is exclusive to Freestyle. Put simply, the lows (and occasional highs) of wholesale spot market prices tend to offer the best long-term savings. It's these long-term low prices that allow us to offer a savings guarantee.
FIXIE customers will still be able to make the most of wholesale fixed-price power, and the security that comes with having more price certainty if that's your thing.
Do I get a refund if I have negative savings, and leave before my first year?
Customers will need to be on Flick's Freestyle price product for the full 12 months to receive a Guarantee settlement in the event of negative savings. This is because the guarantee has been calculated based on a 12-month market outlook.
Put simply, we are less certain about what might happen in the market from one week to the next, than we are about the long-term savings potential of Freestyle. It is the long-term view which allows us to offer such a guarantee
What happens if I move house?
Due to the complexities of keeping track of Flicksters savings between different addresses, the guarantee will not stand in the event that you move house. However, if you sign up with Freestyle at your new property, we’ll of course set you up with a fresh guarantee period.