Access wholesale power prices, with Flick

Flick's totally different from other power companies because we pass through all the wholesale costs of getting electricity to your place without any mark-up, and this means our customers have made average annual savings of $350!

No surprises, totally transparent - welcome to the future of power!

How Flick's pricing helps you save on power

Wholesale power prices

Don't pay a cent more than it costs to get power to your place. Buying power at the spot price means that, instead of topping up your power company’s bank account by paying a higher, fixed rate, you’ve got the freedom to choose when and how you use power to make some serious savings.

Price alerts

Our app gives you visibility into live power prices and sends alerts when prices are high or low, so you can use appliances when they'll cost you less.

Weekly billing

We send out the bills weekly, so you can better manage your power usage, and don't get sprung with a nasty big surprise at the end of the month...
Read more about weekly billing.

Full transparency

See exactly who you're paying for what - all the costs of powering your place are split out clearly on your Flick bill.

Your power bill, unbundled

See exactly who you're paying, for what, on your weekly power bill - we split out all the costs that make up your power bill, including what we make, so you've got total bill transparency. Our retailer fee stays the same regardless of the spot price you pay.

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The Flick fee portion on the pricing schedules is what Flick charges to be your retailer.

If you're a standard user, before 1 April 2018 your Flick fee is 40¢ per day, and 1.5¢ per kWh you use. From April 1 2018 it will be 42¢ per day, and 1.58¢ per kWh you use.

If you're a low user, before 1 April 2018 your Flick fee is 3.0¢ - 3.75¢ per kWh, and from 1 April 2018 3.15¢ - 3.62¢ per kwh(depending on where you are). Also Flick don't charge you a daily fixed amount - your daily fixed charge is made up of Network and Metering charges only.

These fees cover our costs to bring you our award-winning service. For a detailed summary of all the other charges that make up your power bill, check out our pricing schedules.

Or click through to find out if you're a Standard or Low user.

How is Flick's pricing different?

Check out the price schedules for your area!

Why are there two pricing schedules in each region?

Each year lines companies review their fees (usually around April), which they then pass on to the retailers - and at Flick we pass any changes to you directly. We’ve also made changes to our Flick Fees for the first time since we’ve launched, so we can continue to build and expand on all the great tools for our customers.

Any pricing change requires us to give 30 days notice - so we’re showing you what you’ll be paying up until 1 April 2018, and then what you’ll be paying from 1 April 2018 (which is when these changes take place). So if you’re joining #FlickLife today, you know exactly what’s happening and what these updates will mean for you.

Meet the Humphries - #CleverFlickers!

Humphries 1

Andrew and Hollie Humphries have saved over $2000 since joining Flick!

“We wanted to move to Flick earlier but our previous retailer would have charged us $200 to break our contract – in hindsight we should have moved anyway because we saved that much money in the first couple of months being with Flick!”.

Read more here.

Got questions about Flick's pricing?

How do you calculate my bill estimate?

The snazzy little widget that provides you with a Flick bill estimate takes the past 12 months of weekly bills for Flick customers in your region with the same load group as you (that's Low or Standard user - find out which you are!), and finds an average over the year. The 12 month period covers all four seasons with Flick, so it's worth considering both your summer and winter bills when comparing the bill estimate with your current or previous power company's bills.

The calculation doesn't take into account whether those weekly bills come from households that use gas, or how they're heating their home - both of which can have a significant impact on a household's power consumption. We simply classify them as Low or Standard user, and ask you how many people are living in your household to take a guess at whether you'd be a Low or Standard user.

We bill weekly, however the widget also provides a monthly bill estimate so that you can easily compare with a monthly bill that you might be used to receiving. We simply multiply the average weekly Flick bill by four to provide an approximate monthly bill.

Are there any extra charges?

Aside from your bill, and possibly a reconnection fee if you move into a property without power, you're probably not going to incur any other fees.

But there are some extra services, for example, a special meter read or a site visit that come at a cost. If you need any of these services for whatever reason, we’ll discuss it with you and tell you what the cost will be upfront. Email to find out more about our charges and fees.

We also have a surcharge of 1% of your total electricity bill for payment by credit or debit card. This will be clearly detailed on your invoice.

Will you charge me a joining fee?

We don't do joining fees. It's like paying someone to be your friend: it's weird, and gets the relationship off on the wrong foot.

Power companies keep putting my prices up – will you?

We want to give you a fairer deal on power, not sting you with price increases you can’t understand. Our prices are shown clearly on your bill alongside the other industry charges, so you can see exactly how much comes to us. If your power prices go up, it will be either because the wholesale price has risen or your charges from the network company have increased. We'll let you know if this happens – plus you'll see it on your bill (we pass network charges on to you directly).

If the cost of being a retailer goes up, because of inflation and rising operational costs, we may need to increase our retailer fee. We would explain the reasons for this at the time and give you appropriate notice. If there are any other changes, we’ll let you know.

Oh, and we don't do fixed term contracts. So if something changes and you're just not that into us any more, you'll be free to leave.

How do I pay my bill with Flick?

We send you your weekly bill each Tuesday and take your payment on Thursday via Direct Debit from your bank account or Credit Card.

Our billing week runs from Monday to Sunday, and we bill nine days behind.
Billing cycle

Not too sure about the whole weekly billing thing? Lots of Flicksters actually love this approach as it really helps with budgeting and allows you to manage your usage faster. Read more about why Flick chooses to bill weekly.

How do I know if I'm a Standard or Low user?

The Standard User plan:

Has a higher daily charge, but a lower charge per kWh used, so if you’re using lots of electricity, the lower unit charge balances things out. If you’re living North of Christchurch and using more than 8,000 units a year you’re generally better off on a Standard User plan. Further south, the threshold is 9,000 units a year. The sorts of situations we’d expect of Standard Users include households of more than two people who are home a lot and use a lot of electricity for heating and hot water, or large flats. Heating methods more than anything will contribute to higher usage. Heaters used constantly, like panel or oil heaters, underfloor heating, uninsulated hot water cylinders, and heated swimming/spa pools all contribute to higher usage.

The Low User plan:

A Low User plan is generally suited to people using less electricity than average. It’s designed so that the fixed rate is no more than 30 cents a day but the unit rate is higher, which means if you don’t use much electricity you’ll pay less than you would on a Standard User plan. If you’re living North of Christchurch and are using 8,000 units or less a year you’re classed as a low user. Once again, further south and the threshold increases to 9,000 units per year. Low Users tend to be households of one or two people living in well insulated, energy efficient houses and/or homes with gas heating or hot water.

Secondary meters:

You're only eligible to be on a Low User plan for your primary residence. That means holiday homes, secondary properties or second meters (for a shed, gate or pool pump, for example) are always classified as standard user ICPs, even if they only use a small amount of electricity. This is enforced at the network company level and is the same for all power companies.

More confused than ever? Read more about Standard vs Low user power plans.

Where do the different components of the pricing schedule come from and how do they make up my bill?

All of the charges on the pricing schedule fit into the handy wee graph below. If you’re a Flick customer, you’ll see something that looks a bit like this on your bill:

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On the bill breakdown you'll see five separate categories - Generation, Transmission & Distribution, Metering, GST & EA Levy, and Flick Fees. Below is how they correspond to the table listed on the pricing schedules.

  • Generation - This is that wholesale price of power that we keep going on about - prices change every half hour depending on supply, demand, weather conditions, and any constraints in supply. We provide you with smart tools to keep you updated throughout the day, so you can make informed decisions about when you use power. This is the part on the price schedule that says Variable Generation, and it's why there's no set price, it just says “plus spot”.

  • Transmission & Distribution - this is the charge for the network companies to get the power from the generation supply (like the hydro station or wind farm) to your property, and it includes any Network Fixed Charges, and Network Variable Charges shown on the pricing schedule.

  • Metering - these are the rental costs from the metering companies who own your power meter (you might be surprised to learn that you don't actually own your smart meter!) - this is the Metering Daily Charge shown on the schedule.

  • GST & EA Levy - The EA Levy is what the Electricity Authority charges for us to be able to act as a power company on the New Zealand electricity market. This will be shown on the schedule as EA Levy Variable Charge.

    Our price schedules are exclusive of GST. Most power companies show their prices exclusive of GST, so we do the same to make it easier to compare us with them. We add GST to the bill separately, so it makes it clear how each of these costs break down before any tax is added.

  • Flick Fees - These are the fees that we charge to be your retailer. They're shown on the price schedule as the Flick Fixed Charge, and the Flick Variable Charge.

    Flick's retail fee is only 1.5 cents per unit and 40 cents per day for Standard users; or between 3.3 cents and 3.75 cents per unit (depending on where you live), with no daily charge for Low users.If you need to, click through to find out whether you're a Standard or Low user.