Access wholesale power prices, with Flick

Flick's pricing is totally different to other power companies. Instead of charging you a fixed rate, we simply pass through all the wholesale costs of getting electricity to your place without any mark-up. And that helps our customers save $350 a year on average!

20180517 wsg explainer

Winter Savings Guarantee

Join Flick between 17 May and 31 July 2018, and we guarantee you'll save money on power with Flick until 31 August 2018. And if you don't? We'll pay you back.

Read more about the Winter Savings Guarantee.

How Flick's pricing helps you save on power

Wholesale power prices

Don't pay a cent more than it costs to get power to your place. Buying power at the spot price means that, instead of topping up your power company’s bank account by paying a higher, fixed rate, you’ve got the freedom to choose when and how you use power to make some serious savings.

Price alerts

The Flick app gives you visibility into live power prices and sends alerts when prices are high or low, so you can use appliances when they'll cost you less. Alerts can be configured so that you only receive notifications that you're interested in.

Weekly billing

We send out the bills weekly, so you can better manage your power usage, and don't get sprung with a nasty big surprise at the end of the month...
Read more about weekly billing.

Full transparency

See exactly who you're paying for what - all the costs of powering your place are split out clearly on your Flick bill.

20180410 volt logo homepage

Introducing Volt!

Flick's latest product lets customers harness the power of changing spot prices, whilst still having the security of a predictable weekly bill. Stash a little away in your Volt each week, and automatically draw it out when you want to cover a high bill.

Check out if Volt's right for you!

How much is the spot price of electricity?

The spot price of electricity (wholesale price) changes every half hour. It tends to move around with the seasons, but on average it sits at about 7 cents per kilowatt hour of electricity. To put this into perspective, we reckon the spot price needs to hit 11 cents or more before you might start paying the same with Flick per kWh as you would with a fixed rate power company.

To give you an idea of what you might pay with Flick, the forecast spot price for the next three months looks like this:

20180618 spot price forecast

Since this is a spot price, it's subject to change. We'll adjust these figures as new ones come through.

Power spot price distribution March 2018

Occasionally, the spot price of power does spike. But if you can ride the occasional high price along with all the lows, we reckon you'll always be better off in the long run with access to wholesale power pricing.

Your power bill, unbundled

See exactly who you're paying, for what, on your weekly power bill - we split out all the costs that make up your power bill, including what we make, so you've got total bill transparency. Our retailer fee stays the same regardless of the spot price you pay.

Donut  december

The Flick fee portion on the pricing schedules is what Flick charges to be your retailer.

If you're a standard user, your Flick fee is 42¢ per day, and 1.58¢ per kWh you use.

If you're a low user, your Flick fee is 3.15¢ - 3.62¢ per kWh (depending on where you are). Flick doesn't charge you a daily fixed amount - your daily fixed charge is made up of Network and Metering charges only.

These fees cover our costs to bring you our award-winning service. For a detailed summary of all the other charges that make up your power bill, check out our pricing schedules.

Or click through to find out if you're a Standard or Low user.

How is Flick's pricing different?

Get a power bill comparison

Drop your email, upload a recent bill, and we'll let you know what you could be paying for power with Flick.

Check out the price schedules for your area!

Whangarei & Kaipara

We haven't been in Whangarei and Kaipara for a full year, so we don't yet have an average weekly bill amount or average annual savings figure to shout about. Watch this space!

1 April 2018 price schedule.

Got questions about Flick's pricing?

Are there any extra charges?

Aside from your bill, and possibly a reconnection fee if you move into a property without power, you're probably not going to incur any other fees.

But there are some extra services, for example, a special meter read or a site visit that come at a cost. If you need any of these services for whatever reason, we’ll discuss it with you and tell you what the cost will be upfront. Email to find out more about our charges and fees.

We also have a surcharge of 1% of your total electricity bill for payment by credit or debit card. This will be clearly detailed on your invoice.

Will you charge me a joining fee?

We don't do joining fees. It's like paying someone to be your friend: it's weird, and gets the relationship off on the wrong foot.

Power companies keep putting my prices up – will you?

We want to give you a fairer deal on power, not sting you with price increases you can’t understand. Our prices are shown clearly on your bill alongside the other industry charges, so you can see exactly how much comes to us. If your power prices go up, it will be either because the wholesale price has risen or your charges from the network company have increased. We'll let you know if this happens – plus you'll see it on your bill (we pass network charges on to you directly).

If the cost of being a retailer goes up, because of inflation and rising operational costs, we may need to increase our retailer fee. We would explain the reasons for this at the time and give you appropriate notice. If there are any other changes, we’ll let you know.

Oh, and we don't do fixed term contracts. So if something changes and you're just not that into us any more, you'll be free to leave.

How do I pay my bill with Flick?

We send you your weekly bill each Tuesday and take your payment on Thursday via Direct Debit from your bank account or Credit Card.

Our billing week runs from Monday to Sunday, and we bill nine days behind.
Billing cycle

Not too sure about the whole weekly billing thing? Lots of Flicksters actually love this approach as it really helps with budgeting and allows you to manage your usage faster. Read more about why Flick chooses to bill weekly.

How do I know if I'm a Standard or Low user?

The Standard User plan:

Has a higher daily charge, but a lower charge per kWh used, so if you’re using lots of electricity, the lower unit charge balances things out. If you’re living North of Christchurch and using more than 8,000 units a year you’re generally better off on a Standard User plan. Further south, the threshold is 9,000 units a year. The sorts of situations we’d expect of Standard Users include households of more than two people who are home a lot and use a lot of electricity for heating and hot water, or large flats. Heating methods more than anything will contribute to higher usage. Heaters used constantly, like panel or oil heaters, underfloor heating, uninsulated hot water cylinders, and heated swimming/spa pools all contribute to higher usage.

The Low User plan:

A Low User plan is generally suited to people using less electricity than average. It’s designed so that the fixed rate is no more than 30 cents a day but the unit rate is higher, which means if you don’t use much electricity you’ll pay less than you would on a Standard User plan. If you’re living North of Christchurch and are using 8,000 units or less a year you’re classed as a low user. Once again, further south and the threshold increases to 9,000 units per year. Low Users tend to be households of one or two people living in well insulated, energy efficient houses and/or homes with gas heating or hot water.

Secondary meters:

You're only eligible to be on a Low User plan for your primary residence. That means holiday homes, secondary properties or second meters (for a shed, gate or pool pump, for example) are always classified as standard user ICPs, even if they only use a small amount of electricity. This is enforced at the network company level and is the same for all power companies.

More confused than ever? Read more about Standard vs Low user power plans.

Where do the different components of the pricing schedule come from and how do they make up my bill?

All of the charges on the pricing schedule fit into the handy wee graph below. If you’re a Flick customer, you’ll see something that looks a bit like this on your bill:

Donut | December PNG

On the bill breakdown you'll see five separate categories - Generation, Transmission & Distribution, Metering, GST & EA Levy, and Flick Fees. Below is how they correspond to the table listed on the pricing schedules.

  • Generation - This is that wholesale price of power that we keep going on about - prices change every half hour depending on supply, demand, weather conditions, and any constraints in supply. We provide you with smart tools to keep you updated throughout the day, so you can make informed decisions about when you use power. This is the part on the price schedule that says Variable Generation, and it's why there's no set price, it just says “plus spot”.

  • Transmission & Distribution - this is the charge for the network companies to get the power from the generation supply (like the hydro station or wind farm) to your property, and it includes any Network Fixed Charges, and Network Variable Charges shown on the pricing schedule.

  • Metering - these are the rental costs from the metering companies who own your power meter (you might be surprised to learn that you don't actually own your smart meter!) - this is the Metering Daily Charge shown on the schedule.

  • GST & EA Levy - The EA Levy is what the Electricity Authority charges for us to be able to act as a power company on the New Zealand electricity market. This will be shown on the schedule as EA Levy Variable Charge.

    Our price schedules are exclusive of GST. Most power companies show their prices exclusive of GST, so we do the same to make it easier to compare us with them. We add GST to the bill separately, so it makes it clear how each of these costs break down before any tax is added.

  • Flick Fees - These are the fees that we charge to be your retailer. They're shown on the price schedule as the Flick Fixed Charge, and the Flick Variable Charge.

    Flick's retail fee is only 1.5 cents per unit and 40 cents per day for Standard users; or between 3.3 cents and 3.75 cents per unit (depending on where you live), with no daily charge for Low users.If you need to, click through to find out whether you're a Standard or Low user.