New Zealand's Fairest Power Deal

Flick's totally different from other companies because we pass through all of the wholesale costs of getting electricity to your place without any mark-up, then charge you a separate fee to look after you as your retailer.

We split out all of the costs on your weekly bill so you can see exactly what you’re paying for - including what we make. It also means our customers are making some huge savings, with the average Flickster saving $398 in the past year.

No surprises, totally transparent - welcome to the future of power!

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Flick Fee Header | Pricing

If you're a standard user, we charge you 40¢ per day, and 1.5¢ per kWh you use.

If you're a low user, we charge you 3.3¢ - 3.75¢ per kWh (depending on where you are), and there are no daily charges.

These fees cover our costs to bring you our award-winning service, but there are additional fees that make up your bill. For full prices in your area, check out our pricing schedules.

Not sure if you're a standard or low user? Find out more in our FAQs.

How is Flick's pricing different?

How much is the Spot Price of electricity?

The spot price of electricity moves around with the seasons but averages ~7cents per kilowatt hour of electricity. At Flick we believe in complete transparency, so to help you make an informed decision about joining Flick the forecast spot price for the next three months looks like this:

Forecast updated 1 August

Check out the price schedules for your area!

Auckland (West & North)

For the year ending June 11 2017, West and North Auckland customers saved $446 on average with Flick!

Download full price schedule.

Auckland (Central & South)

For the year ending June 11 2017, Central and South Auckland saved $384 on average with Flick!

Download full price schedule.

Thames Valley to Tokoroa

For the year ending April 2017, Thames Valley to Tokoroa customers are saving $412 a year!

Download full price schedule.

Cambridge, Kawhia & Te Awamutu

For the year ending June 11 2017, Cambridge, Kawhia & Te Awamutu customers saved $695 on average with Flick!

Download full price schedule.

North Taranaki, Manawatu & Wanganui

For the year ending June 11 2017, North Taranaki, Manawatu and Wanganui are saving on average $425 a year!

Download full price schedule.

South Taranaki, Marton, Bulls & the Wairarapa

For the year ending June 11 2017, customers in South Taranaki, Marton, Bulls and the Wairarapa are saving on average $472 a year!

Download full price schedule.

Wanaka, Clyde, Cromwell & Alexandra

We've only just launched in Wanaka, Clyde, Cromwell and Alexandra (wahoo!), so we don't yet have a savings figure to shout about. Watch this space!

Download full price schedule.

Queenstown & Frankton

We've only just launched in Queenstown and Frankton (wahoo!), so we don't yet have a savings figure to shout about. Watch this space!

Download full price schedule.

Questions? Here's some answers

Are there any extra charges?

Aside from your bill, and possibly a reconnection fee if you move into a property without power, you're probably not going to incur any other fees.

But there are some extra services, for example, a special meter read or a site visit that come at a cost. If you need any of these services for whatever reason, we’ll discuss it with you and tell you what the cost will be upfront. Email to find out more about our charges and fees.

We also have a surcharge of 1% of your total electricity bill for payment by credit or debit card. This will be clearly detailed on your invoice.

What if Flick isn't the right option for me, or you can't take me on?

That's okay! There are plenty of other power companies around, including those that provide pre-payment options and monthly billing. We recommend that you check out Consumer NZ’s Powerswitch to see what provider would be best for you.

Will you charge me a joining fee?

We don't do joining fees. It's like paying someone to be your friend: it's weird, and gets the relationship off on the wrong foot.

Power companies keep putting my prices up – will you?

We want to give you a fairer deal on power, not sting you with price increases you can’t understand. Our prices are shown clearly on your bill alongside the other industry charges, so you can see exactly how much comes to us. If your power prices go up, it will be either because the wholesale price has risen or your charges from the network company have increased. We'll let you know if this happens – plus you'll see it on your bill (we pass network charges on to you directly).

If the cost of being a retailer goes up, because of inflation and rising operational costs, we may need to increase our retailer fee. We would explain the reasons for this at the time and give you appropriate notice. If there are any other changes, we’ll let you know.

What will you charge me?

What will you charge me?

At Flick we pass through all the costs of getting electricity to your place at wholesale, and then we charge you a separate retail fee for serving you as your retailer. For the first time you will be able to see exactly who you are paying, and how much, for each part of your power bill:

Generation – the cost of the actual electricity, at the price it's traded on the wholesale market (where the big guys buy from)

Transmission/distribution – the cost of moving electricity from where it's made to your property (also called network charges)

Metering – the rental for the smart meter at your property (you might be surprised to learn that you don't own this!)

EA Levy – a small charge that funds the Electricity Authority's work to regulate the electricity industry

Flick fee – what we charge to look after you as your retailer.

Flick's retail fee is only 1.5¢ per unit and 40¢ per day for Standard Users; or between 3.3¢ and 3.75¢ per unit (depending on where you live), with no daily charge, for Low Users.

Download a price schedule for your area here.

How do I pay my bill with Flick?

We send you your weekly bill each Tuesday and take your payment on Thursday via Direct Debit from your bank account or Credit Card.

How do I know if I'm a standard or low user?

The Standard User plan:

Has a higher daily charge, but a lower charge per kWh used, so if you use lots of electricity it’s fine because your unit charge is lower. If you're living North of Christchurch and using more than 8,000 units a year you're generally better off on a Standard User plan. Southwards, the threshold is 9,000 units a year. The sort of situations we’d expect to see for Standard Users include big households (more than two people) who are home a lot and use a lot of electricity for heating and hot water, big flats, and bills averaging more than $200 a month. Heating methods more than anything will contribute to higher usage. Heaters used constantly, like panel or oil heaters, underfloor heating, uninsulated hot water cylinders, and heated swimming/spa pools contribute to higher usage.

The Low User plan:

A Low User plan is generally suited to people using less electricity than average. It’s designed so that the fixed rate is no more than 30 cents a day but the unit rate is higher, which means if you don’t use much electricity you’ll pay less than you would on a Standard User plan. If you are living North of Christchurch and are using 8,000 units or less a year you're determined as a low user. Southwards, the threshold is 9,000 units per year. Low Users tend to be households of one or two people living in well insulated, energy efficient houses, homes with gas heating or hot water, and bills averaging less than $150 a month.

Secondary meters:

You're only eligible to be on a Low User plan for your primary residence. That means holiday homes, secondary properties or second meters (for a shed, gate or pool pump for example) are always classified as standard user ICPs, even if they only use a small amount of electricity. This is enforced at the network company level and is the same for all power companies.

Where do the different components of the pricing schedule come from and how do they make up my bill?

All of the charges on the pricing schedule fit into the handy wee graph below. If you’re a Flick customer you’ll see something that looks a bit like this on your bill:

Donut | December PNG

On the bill breakdown you will see five separate categories - Transmission & Distribution, Metering, GST & EA Levy, Flick Fees, and Generation. Below is how they correspond to the table listed on the pricing schedules.

  • Transmission & Distribution - this is the charge for the network companies to get the power from the supply to your property - this includes any Network Fixed Charges, and Network Variable Charges shown on the pricing schedule.

  • Metering - these are the rental costs from the metering companies who own your power meter - so this is the Metering Daily Charge shown on the schedule

  • GST & EA Levy - The EA Levy is what the Electricity Authority charges for us to be able to act as a retailer on the New Zealand electricity market. This will be shown on the schedule as EA Levy Variable Charge.

    Our price schedules are exclusive of GST. Most retailers show their prices exclusive of GST so us doing the same makes it easier to compare between retailers. We add GST to the bill separately, so it makes it clear how each of these costs break down before any tax is added.

  • Flick Fees - These are the fees that we charge to be your retailer. They are shown on the price schedule as the Flick Fixed Charge, and the Flick Variable Charge.

  • Generation - This is that wholesale price of power that we keep going on about - prices change every half hour depending on supply, demand, weather conditions, and any constraints in supply. We provide you with some smart tools to keep you updated throughout the day, so you can make informed decisions about when you use power. This is the part on the price schedule that says Variable Generation, and is why there is no set price, it just says “plus spot”.