What's happening with your prices?

As you know, here at Flick we pass through all of the costs of getting electricity to your place, so you’re always paying the true cost of electricity supply.

You might also know that from 1 April each year, most lines companies (also known as network companies) across the country update their pricing. In some areas their prices go up, in others they go down, and in some places there’s no change at all.

Lines companies are in charge of getting electricity from the national grid to your house, sitting within the distribution side of your Flick bill.

To see what these new network changes mean for you, check out the new pricing plan in your dashboard, or you can find more info about your network's changes below.

Lines companies - who are they?

There are a number of different lines companies across NZ - they own the power lines in each area. These folks are responsible for making sure that the electricity from the spot market gets to your house through one of the many retailers (like us!).

Since lines companies are monopolies, they are regulated and monitored closely by the Commerce Commission, and they often have pricing reviews that come into effect around April each year.

Learn more about the role of network companies in getting power to your household: NZ's Power Supply: Transmission and Distribution

Changes to your Flick Fee

As you're probably aware, your Flick Fee is the small part of your bill (usually less than $1 per day) that allows Flick to look after you as your power retailer. This means we can keep the lights on at HQ, and keep delivering an award-winning customer experience for our Flicksters.

From 1 April 2018, your Flick Fees will be going up by 5% - our first increase in the three years since our launch. It means that as a company we can continue to deliver a quality service, and keep rolling out new tech to make #FlickLife even better!

For the average Flickster, this change will add around 25 cents per week to your bill.

It's worth noting that your Flick Fees don't go up and down like the spot market does. We get the same amount regardless of where the spot price is sitting, so like you, we're happiest when prices are lovely and low.

From 1 April 2018, Flick Fees for Standard Users will be 42¢ per day, and 1.58¢ per kW/h. For Low Users, Flick Fees range from 3.15¢ - 3.62¢ depending on your region. This is entirely separate to your network prices.

For more on what this means for you, jump on the brand new pricing plan in your dashboard, or check out the pricing schedule for your region below.