Hey Flickster! Let this promo take the stress out of moving

If you're a Flick customer about to take on the stress of a big move, we’ve got a little something something to sweeten the deal. Let us know before 15 February 2019 that you're keen to join Flick at your new address, and we'll add a cool $50 to your Flick account!

Simply head to your dashboard online and fill in the moving house form - we'll take it from there! It's best if you can give us at least one week's notice of when you plan to move in.

Know a friend who's hankering to join? Ask them to join Flick using your email address in the promo code, and double your money - you'll both get a $50 credit on your accounts! Head on over to our Friend get Friend page for details.

The full terms and conditions for the Moving House Promo can be found here

There's no such thing as a silly question

Questions? We've got answers

Frequent Moving Questions

How do I get Flick at my new place?

If you're a new Flickster, give us your details in the join form online and we'll do everything we can to make sure the lights are on when you move into your new place.

Already with Flick? Great! Jump into your dashboard and fill in the moving house form online - we'll take it from there.

When will the power be turned on at my new place?

If the power is already on at your new house, then all you need to do is sign up online or call 0800 435 425 - everything will be good to go for moving day!

If the power seems to be off at your new house then you might need a reconnection. It pays to check in advance and let us know so we can arrange for the power to be put back on before you move in.

If you’ve got no power and you’re not sure what to do, call us on 0800 435 425, between the hours of 8am-8pm Monday-Friday or 8:30am-5pm on Saturdays and Sundays.

When do I need to let you know I'm moving?

Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.

Do I need to read my meter when I move?

Nope! If you've got a smart meter, the final read and start read happen automatically – so there's no need to worry about taking a reading.

If you're moving out of a property that doesn't have a smart meter then it's worthwhile taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.

If I'm already a Flickster, how do I take Flick with me to my new place?

Head to your dashboard online and fill in the moving house form - we'll take it from there!

It's best if you can give us at least one week's notice of when you plan to move in. If that's not do-able, don't stress - give us a bell on 0800 435 425 and we'll get you sorted.