A price that stays the same, day and night.
Why choose Flat?
Life’s unpredictable but your power bill doesn’t have to be. Flat is the simple, price plan bringing you steady power prices so that you can switch off and let your power do its thing.
With Flat, you’re free to use your power when you want to (no clock-watching here) - the kWh price you’ll pay is the same, no matter the time or day of the week. And because fairness is what we stand for, you’ll get the benefits of fair pricing, and no fixed-term contracts or exit fees. Simple, stress-free… sorted.
This plan is for you if:
- You’re a ‘keep it simple’ kinda person and predictable bills are your thing
- You tend to use most of your power during peak times (7am-9am and 5pm-9pm) or you’d find it hard to shift your usage to take advantage of off-peak pricing
- You don’t want to have to think about what times or days you’re using power
How Flat works:
- Pay a fair flat rate for your power all day, every day
- Keep track of your usage and your power bills on your Flick Customer Dashboard
- Pick billing and payment options that work for you - you’re in charge
Flat and fabulous with Volt.Flat’s predictable pricing is even better alongside our payment-smoother tool, Volt. Control what you pay each week by rounding up your power bills to an amount of your choice, and stash some cash for higher bills at the same time.
What price will I pay on the Flat plan?
On our Flat plan you will pay a set kWh rate for the power you use that stays the same throughout the day plus a fixed daily charge.
Your price is made up of a number of components, including generation, transmission and distribution, your Flick Fee, and things like the Electricity Authority (EA) levy.
Prices are subject to change from time to time as outlined in our Flat plan terms and conditions here.
What are the terms and conditions for the Flat plan?
You can read the Flat plan specific Terms and Conditions here.
Will I save more money on Off Peak or Flat?
This depends on when you use your power and whether you want to or are able to shift your usage to take advantage of cheaper rates at off-peak times.
How much can I save on my power bill with Flick?
Flick is proud to offer Kiwis NZ's fairest power deals with competitive rates. Try a bill compare to see what you’d save with Flick compared to your current power retailer.
How do I pay my bill with Flick?
For Weekly billing we’ll send your bill each Tuesday and take your payment on Thursday via Direct Debit from your bank account or Credit Card.
For Fortnightly billing we’ll send your bill every other Tuesday take your payment on Thursday that week via Direct Debit from your bank account or Credit Card.
For Monthly billing your bill will be available on the second Monday of each month, and take payment ten days later on the Thursday via Direct Debit from your bank account or Credit Card.
You can choose to pay your exact bill amount, or open Volt and rounding your payments up to an amount of your choice.
By paying a little more than your normal bill amount, you'll build up a wee stash of cash that you can then use to
automatically knock the top off a higher than normal bill.
How do I know if I’m a low or standard user?
The Standard User plan:
Has a higher daily charge, but a lower charge per kWh used, so if you’re using lots of electricity, the lower unit charge balances things out. If you’re living North of Christchurch and using more than 8,000 units a year you’re generally better off on a Standard User plan. Further south, the threshold is 9,000 units a year. The sorts of situations we’d expect of Standard Users include households of more than two people who are home a lot and use a lot of electricity for heating and hot water, or large flats. Heating methods more than anything will contribute to higher usage. Heaters used constantly, like panel or oil heaters, underfloor heating, uninsulated hot water cylinders, and heated swimming/spa pools all contribute to higher usage.
The Low User plan:
A Low User plan is generally suited to people using less electricity than average. It’s designed so that the fixed rate is no more than 30 cents a day but the unit rate is higher, which means if you don’t use much electricity you’ll pay less than you would on a Standard User plan. If you’re living North of Christchurch and are using 8,000 units or less a year you’re classed as a low user. Once again, further south and the threshold increases to 9,000 units per year. Low Users tend to be households of one or two people living in well insulated, energy efficient houses and/or homes with gas heating or hot water.
You're only eligible to be on a Low User plan for your primary residence. That means holiday homes, secondary properties or second meters (for a shed, gate or pool pump, for example) are always classified as standard user ICPs, even if they only use a small amount of electricity. This is enforced at the network company level and is the same for all power companies.
Find it confusing? Read more about Standard vs Low user power plans here.