Meet FIXIE - a price plan that passes on a fixed generation price from us to you with a transparent Flick fee.
NZ's fairest fixed-price plan
We fix your generation price for six months at a time so that you can set-and-forget thanks to more predictable bills.
Our transparent billing lets you see what your bills are made up of so you know who you're paying for what. And because we're all about keeping things fair and honest, we also make sure our pricing reflects network company charges, too. That means if your network company reduces the fees they're charging us, we'll pass those savings on to you, too! We reckon it's NZ's fairest fixed-price power deal.
And the added bonus? If you’re in a network area where your price changes depending on the time or season, you’ll still be able to move energy use around to take advantage of lower price times. Choice!
Guaranteed price for six months
Think of it as a pinky promise from us to you that we won’t change the generation price on you until our 6-months agreement is up.
If you decide to change out from FIXIE, no sweat! There are no contracts that are keeping you locked in. The only thing we're locking down is the price.
Total choice, full control
Flick's suite of tech tools puts the power in your hands. The Flick mobile app lets you track your current bill and access previous bills at any time. Pay the actual cost of your bill, or choose to pay a regular amount with Volt. Choose to monitor NZ's carbon emissions from electricity with CHOICE and reduce the carbon footprint of your home. Get power over your power!
Questions? We've got answers
So how is FIXIE different to other fixed-price power plans?
It’s fixed price power that’s fair. FIXIE is about fixing the price of the generation part of your bill only - that’s the price of the actual electricity you use.
All the components of your bill are set out transparently so you can see exactly what you are paying for what. We separate the components of your bill so that if our costs reduce (like the fees charged by your network company), then we can reduce our charges to you, too. Flick yeah!
The cherry on top? We don't have break fees, either - so while your generation price is promised for 6 months, you're not locked in as a customer. So much goodness! We reckon it's NZ's fairest fixed price power deal.
Will I save more money on FIXIE or Freestyle?
It depends if the average spot price over your 6-month FIXIE price promise is higher than the fixed price of generation. If the spot price is pretty sharp, then it’s likely that Freestyle will provide you with more significant savings.
A better way to decide if FIXIE is right for you might be to ask yourself whether you value certainty about your price over the opportunity that comes with a spot price plan. Hmmm... We’re on hand to help out if you need to talk through it! Give us a bell on 0800 435 425 or send us a line at firstname.lastname@example.org.
What if I want to leave FIXIE before my 6-months is up?
No problem - you’re free to leave FIXIE at any stage! We have no break fees involved, and if you decide you want to come back to FIXIE again, you simply have to pay the new rate with the new FIXIE term. The 6 months is a price promise, and not a locked down contract.
I'm already a Flick customer - how long will it take to switch me over to FIXIE?
If you're already a customer with Flick under Freestyle or EARNIE, then when you switch to FIXIE we backdate you to the start of the current week. For example, if you sign up on a Thursday we backdate you to the Monday of that same week, or if you join on a Monday, we start you from 12:01am that same day.
I’m moving house, but staying with Flick - how does FIXIE work for me?
You'll simply restart your 6-month price promise on some new FIXIE rates - it's that easy.
Are there different prices for different people on FIXIE?
There are - and it’s mainly down to which network you belong to. As you may know from our Forecast To Final Prices blog, moving energy around the country costs money so the price of electricity sometimes vary depending on location. Sames goes for FIXIE.
Metering configuration also makes a price difference, which is true of Freestyle too (and any power price plan for that matter!). For example, if you’ve got Controlled and Uncontrolled configuration this is often more expensive than an All Inclusive or Controlled configuration (that’s because the network company can switch off power to a Controlled meter when there’s a fault or demand is very high).
The price we buy hedges for may increase or decrease. This won’t affect your 6-month price promise, but it’s possible that there will be variances in price between terms. Our finance team will be working hard to keep it pretty same-same (not to mention the absolute best price we can!), but the price has the potential to increase or decrease between term periods.
It also means customers who sign on at different times might have different fixed-term prices, simply because it’s cost us a different price to buy hedges (energy).