As you may have noticed, we've seen some extra-ordinary conditions that have affected the prices for our Freestyle customers. This means we have seen a massive amount of requests for contact that we haven't been able to get back to. For that we're sorry.
We are committed to trying to give our customers the full picture, but due to the volume of voicemails we have received, we aren't going to be able to get back to you. This is why we've put together this page, with info that should be able to answer any questions you might have, and resources to help solve your problems.
If this still doesn't answer all of your questions, please reach out via our Facebook page, and we'll respond within the same day.
If you're already a Flick customer
- Switch to FIXIE
- Why’s my bill high
- Payment options - holds + plans
- Moving house
- When will I be switched
If you're not a customer yet, please head over here for more information.