Power outage in your area?


First of all, don’t freak out.

In all likelihood your power will be back on again pretty quickly, but it’s a good idea to take a look out your window and check whether other houses in the neighbourhood appear to be without power too.

If others in your street don't appear to have power either, then your local network company is likely to already know about the fault, and you should just sit tight. You can check the website and social media pages of your local network company, listed below, for updates.

If it looks like the fault is affecting your property only, ring your local network company, listed here.

Who’s my distribution company?

If you’re in:

  • Auckland call Vector on 0508 832 867

  • Waikato call WEL Networks on 0800 800 935

  • Cambridge & Te Awamutu call Waipa on 07 870 2000

  • Hawkes Bay, Rotorua & Taupo call Unison on 0800 286 476

  • Gisborne call Eastland Network on 0800 206 207

  • Kapiti & Horowhenua call Electra on 0800 567 876

  • Christchurch & Central Canterbury call Orion on 0800 363 9898

Call us on 0800 435 425 [select 4 for faults] if you’re in Wellington, Tauranga, Thames, Coromandel, Taranaki, Whanganui, Manawatu, Wairarapa, Dunedin, Queenstown, Wanaka, Clyde, Cromwell, Frankton or Alexandra.

Lines Company Websites