Moving house? Make it easy.

Let Flick take the stress out of moving

Moving house is stressful enough without having to worry about the power - but here at Flick, we make it easy. We can get your electricity sorted so the power's on when you move in. Flick customers saved on average $600 over the last two year, and with no fixed term contracts, you've got nothing to lose.

Already with Flick? Clever Flicker! Contact us to let us know when you want the power switched off at your old place, and on at your new place. Easy as pie.

Now all you have to worry about is packing up the Tupperware...

Why switch to NZ's Fairest Power Deal when you move house?

Wholesale power prices

Don't pay a cent more than it costs to get power to your place. Buying power at the spot price means that, instead of topping up your power company’s bank account by paying a higher, fixed rate, you’ve got the freedom to choose when and how you use power to make some serious savings.

Easy to switch

It only takes 3 minutes to join Flick, either online or over the phone, and once you’ve given us your address, we take care of the rest (we’ll even break up with your old power company for you). Too easy!

No fixed term contracts

Sleep easy knowing that you're free to leave Flick whenever you like (although we don't think you'll want to), without any nasty break fees.

Smart tools

We use smart meter technology and clever software to put Flick customers in control of their power bill. Flicksters have access to live power price information, so they can make smart changes and save money on the fly.

Questions? We've got the answers!

How do I get Flick at my new place?

Just get in touch and have a chat to our friendly Customer Experience team by flicking us an email to or giving us a call on 0800 435 425. They'll give you the low-down about how Flick works and set you up with an account. Make sure you have your new address and your moving date handy.

Already with Flick? Great! Just give us a call or send us an email with your new address and when you plan to move in.

When do I need to let you know I'm moving?

Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.

When will the power be turned on at my new place?

If the power is already on at your new house, then all you need to do is get in touch with us and sign up - everything will be good to go for moving day!

If the power seems to be off at your new house then you might need a reconnection. It pays to check in advance and let us know so we can arrange for the power to be put back on before you move in.

If you’ve got no power and you’re not sure what to do, call us on 0800 4 Flick (0800 435 425), between the hours of 8am-8pm Monday-Friday or 8:30am-5pm on Saturdays and Sundays.

Can I get my gas through you too?

We don't supply gas, but plenty of Flick customers have their electricity with us and their gas with another retailer. It’s easy and it’s worth it. You can check out Powerswitch to find the cheapest gas provider to complement your power deal.

Have a read of our blog Dual Fuel Myths, Busted! to find out why those dual fuel discounts might not be such a great deal after all.

Do I need to read my meter when I move?

Nope! If you've got a smart meter, the final read and start read happen automatically – so there's no need to worry about taking a reading.

If you're moving out of a property that doesn't have a smart meter then it's worth while taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.

What price will I pay with Flick?

Your price with Flick is made up of a number of components, all passed through at their wholesale rate, with no mark up!


The cost of generation is dictated by the wholesale market (spot) price of power. This market is how generators sell their energy to retailers, who then sell the energy onto customers like you. With Flick, you cut out the middle man and buy your energy straight from the source. You’re buying on the wholesale market, just like the big retailers are. The New Zealand Electricity Market (NZEM) is regulated by the Electricity Authority (EA). Read more about generation.

Your transmission/distribution costs depend on your meter set up and where you live. You can find the pricing schedule for your area here.

And you'll always know exactly what we make on your bill. Your Flick Fee is separate and transparent and covers the costs of us looking after you as your retailer.

If you're a standard user, your Flick fee is 42¢ per day, and 1.58¢ per kWh you use.

If you're a low user, your Flick fee is 3.15¢ - 3.62¢ per kWh (depending on where you are). Flick doesn't charge you a daily fixed amount - your daily fixed charge is made up of Network and Metering charges only.

These fees cover our costs to bring you our award-winning service.

Do I need a smart meter to join Flick?

Yes you do. To give you the spot price of power we need to be able to read your meter every half hour of every day, and that’s only possible with a smart meter. If you're not sure whether your new home has a smart meter or not, you can check by popping your address into our online join form. A green tick means we can supply you!

If your new property doesn't have a smart meter, you'll need to arrange an upgrade through another retailer before we can take you on.

Want to know more?

If Flick sounds like it's the one for you, take the plunge and hit that big yellow button, baby! Unlike some power companies, you won't be locked into a fixed term contract with us, so you'll be free to leave if Flick isn't for you (we doubt it).

If you still have questions, give us a call at 0800 4 FLICK (0800 435 425), and one of your friendly Flicksters will be on hand with anything you need to know.