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Access wholesale power prices, with Flick

Flick's pricing is totally different to other power companies. Instead of charging you a fixed rate, we simply pass through all the wholesale costs of getting electricity to your place without any mark-up. Our customers have saved on average $600 over the last two years!

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Join Flick by 31 August and we guarantee you'll save money on power with Flick this winter!

Read more.

How does Flick work?

Access wholesale power prices

Don't pay a cent more than it costs to get power to your place. Buying power at the spot price means that, instead of topping up your power company’s bank account by paying a fixed rate, you’ve got the freedom to choose when and how you use power to make some serious savings. Your smart meter will communicate usage information, so the clever systems can charge you the live price according to when you used power.

Customer satisfaction

Flick is NZ's only Consumer Trusted power company and the winner of the People's Choice award for customer satisfaction two years in a row! We also happen to be Energy Retailer of the Year for 2017. Phoar! Our friendly Flicksters in the cool centre are always on hand to help you get the best out of #FlickLife.

No fixed term contracts

Sleep easy knowing that you're free to leave Flick whenever you like (although we don't think you'll want to), without any nasty break fees.

Easy to switch

It only takes 3 minutes to join Flick, either online or over the phone, and once you’ve given us your address, we take care of the rest (we’ll even break up with your old power company for you). Too easy!

And it's even better with Volt!

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When you open a Flick Volt you get to choose a regular amount to pay to Flick each week, which makes it easier to manage your weekly budget.

If the amount you pay is higher than your bill, the difference goes into your Volt.

The money in your Volt then works like a credit against your Flick account, that’s only used when the criteria you’ve set are met.

You choose the bill amount that triggers us taking money out of your Volt to help pay it.

You can change how much you pay, and when your Volt gets used, any time. You're in complete control.

How does Volt work?

You can dial your Regular Payment and your Volt Trigger up and down to meet your needs. You can change your settings whenever you like.


The higher your Regular Payment is, the more you’ll stash away, and the less likely it is that you’ll have to top-up to cover a bill.

The lower your Volt Trigger is, the more often we’ll dip into it to cover the top of your bill, and doing that will run down your Volt more quickly.

This is what some of our Volt customers who have done…

“It’s just me in my apartment and I really just want a stash to cover the odd price spike, so I’ve set my regular payment at $18 and my trigger at $30.” Matt, Auckland

“I’ve set my payments at $60 (35% higher than my normal weekly bill), and I’ve set my trigger in the same place. This should mean I never pay more than $60.” Jessica, Wellington

"I’ve got a bit of a stash but money’s a bit tight for the next few weeks, so I’ve dropped my payment and trigger to $0 so our next few bills come straight out of our Volt.” Emily, Christchurch


Questions? We've got answers.

What price will I pay with Flick?

Your price with Flick is made up of a number of components, all passed through at their wholesale rate, with no mark up!


The cost of generation is dictated by the wholesale market (spot) price of power. This market is how generators sell their energy to retailers, who then sell the energy onto customers like you. With Flick, you cut out the middle man and buy your energy straight from the source. You’re buying on the wholesale market, just like the big retailers are. The New Zealand Electricity Market (NZEM) is regulated by the Electricity Authority (EA). Read more about generation.

Your transmission/distribution costs depend on your meter set up and where you live. You can find the pricing schedule for your area here.

And you'll always know exactly what we make on your bill. Your Flick Fee is separate and transparent and covers the costs of us looking after you as your retailer.

If you're a standard user, your Flick fee is 42¢ per day, and 1.58¢ per kWh you use.

If you're a low user, your Flick fee is 3.15¢ - 3.62¢ per kWh (depending on where you are). Flick doesn't charge you a daily fixed amount - your daily fixed charge is made up of Network and Metering charges only.

These fees cover our costs to bring you our award-winning service.

Can I get my gas through you too?

We don't supply gas, but plenty of Flick customers have their electricity with us and their gas with another retailer. It’s easy and it’s worth it. You can check out Powerswitch to find the cheapest gas provider to complement your power deal.

Have a read of our blog Dual Fuel Myths, Busted! to find out why those dual fuel discounts might not be such a great deal after all.

How do I open a Volt?

Go to the Accounts tab in your Flick mobile app and click 'Get a Flick Volt'. After you set a Regular Payment and a Volt Trigger, your Volt will be activated for the next week starting on a Monday.

How long do I have to lock in for?

You don't have to lock in! Like everything with us, you have the control.

You can open, pause or close your Volt at any time. And you can change your Regular Payments and Volt Trigger from week to week easily in your app.

You're the boss!

Will I ever pay more than my Regular Payment?

Possibly, it depends how you set your Volt up. Remember, you have all the control!

Here are the things that could happen each week...

If your bill is lower than your regular payment
Then the difference between your bill and your payment goes into your Volt

If your bill is higher than your regular payment, but less than your Volt trigger
Then we deduct the total bill from your bank account/credit card.

If your bill is higher than your Volt trigger
Then the amount up to your Volt trigger will be deducted from your bank account/credit card, and the amount above your Volt trigger will come out of your Volt.

If your bill is higher than your Volt trigger but there isn’t enough in your Volt to cover it
Then the amount up to your Volt trigger will be deducted from your bank account/credit card, your Volt will be emptied, and any outstanding balance will be deducted from your bank account/credit card.

What do I do if I want to use my Volt up?

If you want to run your Volt down quickly, then set your Volt Trigger to $0 and we'll take the full amount of your next bill out of your Volt.

Remember though, having a Volt gives you a stash to take the edge off the occasional high bill, so if you deliberately run it down, you won't have that option anymore.