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The Flick App is a world-first mobile app that shows Kiwis the live spot price of electricity on the wholesale market. This means, with access to wholesale power prices through Flick, you can make a choice about when you use electricity to reduce your power bill.



Live price info

Spot prices on the wholesale market change every 30 minutes. Flick's smart tools and clever tech help you track live spot prices, so you can make changes on the fly to use electricity when the price suits. The price dial on the Flick app gives you live price information, as well as an estimated forecast price for the upcoming half hour period.

Price alerts

The Flick app gives you visibility into live power prices and sends alerts when prices are high or low, so you can use appliances when they'll cost you less. Alerts can be configured so that you only receive notifications that you're interested in.

No nasty surprises

Your Flick app helps you keep track of how much you're spending on power throughout the week, so you won't be caught short come billing day. You can also view recent bills, and keep an eye on your savings, so you'll always know how much you've saved with Flick compared with what you would have spent with your previous supplier. #FlickYeah!

Live carbon info

Along with live price information from the wholesale market, [CHOICE](https://www.flickelectric.co.nz/c/choice) (available in the Flick app) also shows the real-time carbon impact of the electricity mix in the national grid at any one time. You'll know the best time to turn things on and off around the home to reduce your household's carbon impact.

And the best part? Cleaner normally means cheaper! So you'll save money while you save the planet.

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Live power prices

The price dial on Flick's app is updated with live spot prices every 30 minutes, so you'll know exactly how much you're paying for power when you're accessing spot prices with Flick. Our app also gives you a forecast price for the upcoming half hour period, so you can plan your power use in advance.

Not quite sure what spot power pricing is? You're missing out! Read all about the spot market here.

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Live carbon emissions

If you're interested in reducing the carbon impact of your household, the CHOICE tab in our mobile app shows you the mix of electricity in the grid at any one time, and it applies to all Kiwis, regardless of the power company you're with. So when the mix is dirty, you can choose to turn things off.

Read more about CHOICE, and find out how you can track your carbon impact from electricity.

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Control what you pay with Volt

Like the idea of spot pricing, but not so into unpredictable bills? Volt is a payment tool that lets you decide how much you want to pay each week (your Regular Payment), and when you want us to take money from your Volt to help pay your bill (your Volt Trigger).

You can edit your Volt settings easily in the Flick app, whenever you want.
Read more about Volt here.

Questions about the Flick app?

What’s behind the number on the price dial?

For Flick customers, the price dial shows the live variable charges for their electricity, including the spot price of generation which come from WITS (run by NZX), the lines charges at their place based on their meter set up from their local network company, Flick’s variable retailer fee and the Electricity Authority levy. Each Flickster’s price is unique to them because every property is set up differently.

For Flick app users who don’t buy their electricity from Flick, the price dial indicates where the current, nationwide average spot price is sitting. This information comes from WITS (run by NZX). We don’t put a number on this because we don’t want people to think that the spot price of generation is the only charge that makes up their power bill. But we do want to demonstrate the way in which the different types of generation in the mix interact with price.

How do you calculate emissions?

We calculate emissions using the emissions factors from a number of sources, as no single source exists for all generation types.

  • The 2015 emissions factor for geothermal, coal and gas is published by MBIE.
  • The factor for diesel is unpublished but is based on average diesel emissions over the past 10 years, also supplied by MBIE.
  • The emissions factor for co-gen comes from EnergyLink, and excludes Kinleith’s wood fired station.
  • Hydro and wind are rated at zero.

The classification of each generation station and unit as to generation type is undertaken by Transpower, based on the information available from generators. More information is available here. (PDF)

To get your personalised carbon emissions, we calculate the portion of your usage attributed to each energy source for each half hour period, and we multiply these by relevant emissions factors. These are added together to give the total emissions for each half-hour period, and each half hour is added up to give a daily total.

So, you'll work out my individual carbon emissions from NZ-wide information?

That's right. The electricity market operates nationally - not locally or individually - so we believe that calculating your individual carbon emissions using the average emissions at a national level is most appropriate. Plus, we're all responsible for how much power we use as a country. That's because our electricity supply is influenced by national demand, or how much we're all using at any given time. If demand exceeds the supply of cleaner, renewable electricity, our non-renewable energy sources (like coal and gas) are fired up to meet it, and they produce lots more carbon emissions.

Are there things that might be different for each person, though?

You betcha! Once it's in the national grid, electricity discharges at the first available grid exit point, so if you live close to a renewable generation station, you're more likely to use electricity from that source than any other. Here are a few factors that can have an impact on the generation mix, and might mean your carbon emission profile is different to the national profile:

  • Where you live - most of our hydrogeneration is in the South Island so if you're a Benmore local it's likely that more of the electricity you use comes from hydrogeneration. When there are constraints in the market, like power outages and maintenance on the HVDC cable (which transports electricity from the South Island to the North Island) it can mean that the power generated down south can't be moved north and will stay, and be used, down south.
  • Whether you're near any embedded generation - NZ has generation stations which are embedded within local networks rather than connected to the National Grid. If there is embedded generation near your property then the electricity you use is more likely to be generated there.
  • How much power is lost in the lines on its way to your place - we calculate your emissions using the volume of electricity recorded at your meter. To supply you that electricity, the generators have to generate slightly more electricity than what's needed, because some is lost in the process of getting power from sites of generation, through the National Grid and into the local distribution network. It's usually around 7% that's lost, though this can vary depending on where you live.

How do I keep track of the spot price going up and down?

You don't need to follow the spot market in order to save on your power bill with Flick - many Flicksters set and forget, and still save heaps with access to wholesale power prices. But to really ramp up those savings, you've got tools at your fingertips!

Flick has a clever little mobile app that gives you everything you need to keep track of live power prices, including a forecast price for the upcoming half hour period. Your Flick dashboard let's you analyse your usage, track your savings and gives you a forecast price for the upcoming four hours so you can plan your power use to make the most of low price periods.

Once you've been with Flick for a while, you’ll get a good sense of typical price patterns over a day, so you can make small changes to secure nice, low spot prices without really thinking about it.

When things occassionally go the other way, our mobile app will alert you so you can switch a few things off to manage the impact.

How do you calculate my savings?

The savings shown on your power bill are estimated by comparing your Flick plan to your previous power company’s standard comparable published plan, for your network & metering set up, at the time you joined Flick (taking account of things like whether you're a Standard or Low user, and whether you have an uncontrolled or controlled meter etc).

We include your previous power company's prompt payment discount in the calculation, but we don’t include any potential alternative plans or discounts that are additional to your old plan, such as dual fuel, e-bills or extra direct debit discounts (Download your Guide to Bullshite Power Deals to find out why these deals might not be the bargains they seem).

The retailers we can compare against are Contact, Energy Online, Genesis, Mega, Mercury, Meridian, Nova, Payless, Pulse, Tiny Mighty and Trustpower. If you were with any other retailer, or you're moving into a new property, we'll compare your total spend with Flick against the biggest power company in your area.

Want to know more? Get the full shebang on our blog, How We Calculate Your Savings.

How do I open a Volt?

Go to the Accounts tab in your Flick mobile app and click 'Get a Flick Volt'. After you set a Regular Payment and a Volt Trigger, your Volt will be activated for the next week starting on a Monday.