When we say Flick is a whole new way of buying power, we're not kidding. With Flick, all the different costs that make up your power bill are unbundled. You get to see the costs of producing power and getting it to your house. And we pass these on without any mark-up, then charge a separate fee to be your retailer. Flicksters have saved an average $350 on their power bills (in the past year)!

Each week we'll show you the full cost breakdown. It'll look something like this:

Plus, you'll be given access to tools that'll show you how much you're using and spending, as well as the real time price of electricity and the carbon impact. It's 100% straight-up, honest and fair. The power really is in your hands.

Your price with Flick is made up of a number of components, all passed through at their wholesale rate, with no mark up!

The cost of generation is dictated by the wholesale market price of power. This market is how generators sell their energy to retailers, who then sell the energy onto customers like you. With Flick, you cut out the middle man and buy your energy straight from the source. You’re buying on the wholesale market, just like the big retailers are. The New Zealand Electricity Market (NZEM) is regulated by the Electricity Authority (EA). Read more about generation.

Your transmission/distribution costs depend on your meter set up and where you live. You can find the pricing schedule for your area here.

And you'll always know exactly what we make on your bill. Your Flick Fee is separate and transparent and covers the costs of us looking after you as your retailer.

If you're a standard user, your Flick fee is 42¢ per day, and 1.58¢ per kWh you use.

If you're a low user, your Flick fee is 3.15¢ - 3.62¢ per kWh (depending on where you are). Flick doesn't charge you a daily fixed amount - your daily fixed charge is made up of Network and Metering charges only.

These fees cover our costs to bring you our award-winning service.

As long as you're in an area we can supply, you have a smart meter, and pass any necessary credit checks, we'd love to have you on board!

We’re currently able to supply households and businesses throughout most of the North Island and parts of the South Island, including Central Canterbury, Queenstown, Wanaka and Dunedin. Not you? No worries! Just give us your address and contact details here and we'll let you know as soon as we come your way.

Flicking over is easy - it only takes a few minutes, and even less if you have your credit card or bank details on hand. Just fill out your details on our website, send us an email to hello@flickelectric.co.nz or give us a call on 0800 4 FLICK (0800 435 425) and one of our friendly Customer Experience Advisors will help you make the switch.

If you're moving house then you'll need to contact your old provider and let them know, but if you're staying in the same place and just changing power companies then we can take care of that break up for you. As long as there are no unpaid bills, your power transfer to Flick should be complete within 10 business days (often sooner).